It’s a common problem to find out that our smartphone doesn’t want to turn on, or it just gets stuck with the screen showing the logo of its correspondent enterprise; when this happens many people label their smartphones as a “brick smartphone.” And it’s one of the most common problems that shows up when people start to damage their smartphones’ operating system. Technology has delivered to us so many solutions and problems at the same time which has made it extremely easy to restore a mobile that doesn’t run or turn on by using our own methods. However, many people are afraid to try their hands on a new area, being very insecure; they prefer to leave it to the real professionals.
Today in Vofeel, we’ll teach you how to save a little bit of money and how to solve this problem like a professional. If you don’t have the vaguest idea of what are you doing, it’s always better to seek professional help. Nonetheless, we should be able to solve our smartphones’ turn on problem in just a few steps, whether if its iOS or Android. We have to be cognizant of following the steps correctly; because if we don’t do it right, we can suffer a worse damage and in that case, we’ll surely need professional help. Our smartphone can literally remain as a brick and it’ll be very difficult to fix. In Vofeel, we recommend that you be sure before proceeding because we’ll not be held responsible if you don’t follow the steps correctly.
Why does this happen?
The principal reason could be a malicious application downloaded to your smartphone, erasing some necessary files that are needed to turn it on. Another reason could be some manufacturing defects, because the internal storage is the one that’s suffering this damage, and if it’s not working properly, our smartphone won’t turn on correctly. We have to take care of the internal storage, to avoid erasing files that we think are unnecessary and avoid filling it with malicious files.
Solution 1#: Factory reset
If we use Android and we download a malicious application outside of Playstore, it’ll be sufficient to just follow a few steps and reset our smartphone. The factory reset can be done in a hidden menu called, “Recovery.” Now, we’ll see what we have to do here:
- Go to Recovery (How to get to this menu will depend on your smartphone and not everyone has got the same.)
- Select the wipe data/factory reset options, and then the wipe cache partition
- And finally, select the reboot system now and our smartphone will be reset.
With Apple smartphones, you’ll need the help of iTunes to reestablish the factory default settings of your smartphone. The steps are almost universal to every iPhone, nevertheless, many desktop computers do not recognize iPhones and we’ll need to install drivers. This situation always occurs with the iPhone 4, depending on how you manage it.
- Open Itunes
- Connect the USB cable to your computer until iTunes recognizes your smartphone and it’s displayed on the screen.
- In iTunes, select the Restore option, and wait until the process finishes and your smartphone will be reset.
Solution 2#: Reinstall firmware
In Android, it’s a little bit more complex because there are so many smartphones with this operating system that each one of them has a different solution. Basically, the steps to follow are the same but using downloaded files and applications are totally different. In Vofeel, we’ll show you the universal way of doing it, explaining how it should be done in Samsung smartphones ( valid since the first generation):
- Download the necessary files; Odin, Original Firmware and Drivers. We can easily find these in a blog or on the Samsung official web page (Firmware and Drivers).
- Initiate the Odin application; likewise, go to Download mode on your smartphone and connect them until Odin recognizes it.
- In Odin, depending on the PDA section, you’ll need to set the firmware and select the Start button until the smartphone resets and it’ll be ready.
With the Apple smartphones it’ll be a little bit easier to reinstall a firmware by default, or to install an advanced version. In some cases it’ll be necessary to install an old version. It’ll depend on the files that you’re downloading. Basically, the same steps of solution #1 but with an added detail.
- Download the firmware you want to install and open iTunes
- Connect it with the USB cable to your computer until iTunes recognize your smartphone by displaying it on the screen.
- On iTunes, use the Restore + Shift key (Windows) or Alt (Mac) option, pick the file you just downloaded and wait until the same process resets your smartphone.